Terms of service

Terms and Conditions
1. Introduction
Welcome to ZEANA ("we," "our," or "us"). By accessing our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please refrain from using our services.

2. Services Provided
ZEANA operates exclusively online, offering high-quality loungewear. Customers may purchase products through our website, with the option for pickup or delivery. Saturday delivery exceptions are available for an additional fee.

3. Payments and Transactions
We accept payments via bank transfer, PayPal and Debit Cards. For bank transfers, proof of payment must be sent to our official email. All financial transactions are secure, and we reserve the right to withdraw or cancel any order due to suspected fraudulent activity.
4. Copyright and Intellectual Property
All content on the ZEANA website, including but not limited to images, logos, designs, and text, is the property of ZEANA and is protected by copyright laws. Users may not copy, reproduce, or distribute any content without our prior written consent.

5. User Behavior
Users are prohibited from engaging in unlawful behavior, hate speech, bullying, spamming, or promoting third-party products without authorization. Any violation may result in the immediate disabling of your account and restriction of access to our website.

6. Liability Disclaimer
While we strive to ensure the accuracy of all information provided on our website, ZEANA is not liable for any errors, omissions, or website downtime. Products are subject to availability, and we reserve the right to modify or discontinue products without prior notice.

7. Customer Expectations
  • Product images on the website are for illustration purposes and may differ slightly from the actual product.
  • Delivery timelines are estimates and may vary due to external factors.

8. Account Management
We reserve the right to disable user accounts that violate these terms and conditions or engage in fraudulent activity. Users are responsible for maintaining the confidentiality of their account information.

9. Changes to Terms and Conditions
ZEANA reserves the right to update or modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our website constitutes acceptance of the revised terms.

10. Governing Law
These terms and conditions are governed by the laws of Angola. Any disputes arising from these terms shall be resolved exclusively in the courts of Angola.

11. Contact Information
For questions or concerns about these terms and conditions, please contact us at: Email: elarabeautymanagement@gmail.com.